UGC (Content) Moderation
Keeping Your Brand Safe, Authentic, and Trusted
Your customers are your best marketers - but not every review or image builds trust. CoreCom’s UGC Moderation service filters user-generated content to ensure it aligns with your brand standards, tone, and community guidelines.
Features
Where AI Meets Authenticity
Our system analyses text, image, and video reviews to flag inappropriate, fake, or off-brand content.
Text Review Moderation
AI scans sentiment, language tone, and spam indicators in real-time.
Image & Video Review Filtering
Flags visuals that violate community or platform policies.
Q&A and Comment Checks
Ensures public responses maintain professionalism and brand trust in all public responses.
Hybrid Review Validation
Human Insight Meets Machine Precision
Our moderation team reviews AI-flagged content for nuance, ensuring no false positives or missed insights.
Human Validation Layer
Experts review borderline content for context and fairness.
Policy Alignment Check
Matches your brand’s content policy and platform-specific rules.
Content Scoring System
Rates authenticity, compliance, and engagement value for better moderation transparency.
Feedback Loop Learning
AI learns from human reviews to reduce future moderation errors.
Community Health Dashboard
Tracks trends in user sentiment, spam frequency, and authenticity.
Our people make the difference
We flag unsafe content early and provide monthly insights on UGC trends, risks, and growth to protect your reputation.
Talk to us